If needed, a Zoom Pro license can be applied again upon request, via the Mines Help Center (. View your Zoom profile User Type (Pro or something else).If you haven’t used Zoom for awhile, please verify your Zoom Pro license is still in effect: If your Zoom Pro account has been inactive for the past three or four months, it may have been reverted to a Basic Zoom license. Note that we have a limited number of Zoom Pro licenses and we periodically reclaim unused licenses. ) Attention: You must install and login to your Basic Zoom account first before requesting the Pro account. If you are planning to use Zoom for a meeting or recording that is longer than 40 minutes, please request a Zoom Pro account upgrade by submitting a support request to the Mines Help Center (. Most notably, Basic Zoom sessions are limited to 40 minutes each. By default, beginning Zoom users have Basic accounts, which come with some restrictions.
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